On All Returns
You must be the original purchaser.
Receive the wrong Item?Â Â Please email us with your order number and the facts and we will promptly remedy it.
Return Policy - Products Other Than Apparel
You may return undamaged products within seven (7) days of delivery for a full refund. Â A 10% restocking fee will be applied.
Return Policy â€“ Apparel
You may return apparel within seven (7) days of delivery for a full refund if it is undamaged by you, unworn, and unwashed.Â A 10% restocking fee will be applied.
Return Policy â€“ Custom ApparelÂ
Custom apparel is custom-made to your order.Â Â If we have made an error in following your on-line instruction, you may return the new un-used custom apparel under the return policy for apparel.Â If we have accurately followed your on-line instructions, custom apparel is not returnable.Â Â Please take a moment to see why this is fair.Â Â These sales are to benefit the families of men and women who are defending all of us and we do not want to lose the troops' charity money through things not of our doing.Â Â If something made to your specifications turns out to be not to your liking, we would like to respectfully suggest that it could make a beautiful and appreciated gift for someone you know.